Discover our latest news, views and industry thought leadership from the Procensol team and our partners.


November 17th, 2022

Roboyo ramps up global expansion with strategic acquisition of Procensol

Roboyo Group, the world's largest hyperautomation professional services company announces its acquisition of Procensol – a global powerhouse in low-code app development.
May 30th, 2022

Low-code and Local Government – a match made in civic heaven?

Why the time is right for local authorities to embrace low-code solutions.
April 11th, 2022

ERP legacy system modernisation: How to bring your business up to date with Intelligent Automation

Follow this step-by-step guide to ensure your first legacy system automation project is a success.
March 14th, 2022

Historically low unemployment calls for innovative solutions

People used to think automation caused unemployment. Now it can help address staff shortages.
February 7th, 2022

Digitizing the Financial Services Industry

COVID-19 has drastically changed the way businesses operate and the financial services industry is at the forefront of digital transformation.
January 13th, 2022

Automation maturity assessment framework

Is your organisation ready for automation? Use the automation maturity assessment test to see how you stack up against your competitors.
December 10th, 2021

Make the connection: the insurance industry post-pandemic

What trends can expect to be seen in a post-pandemic insurance industry? Find out what to expect and how to address these trends using intelligent automation.
October 1st, 2021

RPA scalability challenges: What they are and how to solve them

Learn the most common challenges to scaling robotic process automation and how you can solve them quickly and efficiently.
September 29th, 2021

Intelligent automation: where do I start?

When we held a webinar recently, the most frequently-asked question by the attendees is best summed up as, “Great – intelligent automation sounds awesome! But where do I start?”
September 21st, 2021

How connected insurers put the customer at the heart of change

In a wide-ranging webinar discussion on insurance industry trends and technological responses to them, industry consultant Gavin Charlton commented, “If I had to put my last hundred dollars on a focus area, it would be on customer experience. It’s like the old inverted triangle: putting the customer right at the top will translate down to a better financial outcome at the bottom.” 
September 17th, 2021

Post-pandemic digital transformation: How to thrive in the new normal

Focus on these digital transformation strategy principles when plotting your route to growth.
September 14th, 2021

Three words summarise Appian APJ 2021

Simplification. Mobilisation. Speed. These three words summarise a day spent with Appian at their Asia Pacific Japan conference on 9th September, of which Procensol were proud Platinum sponsors.
September 6th, 2021

Return to work planning: Appian’s solution for workforce safety

Read our blog on Appian Workforce Safety and how this software solution can help you deliver a successful return to work strategy for your people.
July 26th, 2021

Let’s talk about failure. Why MTTR is more than a four-letter word

Mean Time Between Failures (MTBF) is an indicator that is often used to measure the quality of a system. The longer the system can run without failing, the better it is, right? Well, yes and no.
July 19th, 2021

4 business challenges you can solve immediately with intelligent automation

Find out how intelligent automation can help you quickly and efficiently solve core business problems.
July 16th, 2021

Intelligent Document Processing 101: How to unlock dark data

Find out how Appian Intelligent Document Processing uses machine learning and AI to extract data and improve business processes.
May 13th, 2021

Why client onboarding is broken (and how to fix it)

Discover how to improve your client onboarding process with low code automation tools. Sign up for our webinar to learn more.
April 7th, 2021

Regression testing: it sounds boring but can be a real blocker to business change

When I started my career as a tester it was in a Regression test team. Our job was to run the same tests over and over to make sure that nothing had been broken by an update to the application,  or a change to the platform it was running on.
February 11th, 2021

Procensol appoints David Barker to expand consulting breadth and depth for new and existing customers

Australia’s leading Appian specialist and Intelligent Automation provider, Procensol Australia has appointed David Barker as Director of Consulting in support of the company’s growth plans and unique “thought-to-reality” business transformation service offerings.
January 27th, 2021

How can governments deliver customer experience like Amazon or Apple?

Driven by the ‘digital natives’, customers have grown to expect an online, easy experience. How can government agencies keep up?
January 27th, 2021

How financial services can improve institutional onboarding

Simplify and speed up institutional onboarding with these quick-start tips.
December 15th, 2020

2020 through the lens of Intelligent Automation

No look back on 2020 can avoid Covid-19. The most overused words of the year must have been ‘’unprecedented’’ and ‘’the new normal’’, but justifiably so.
December 10th, 2020

Four key takeaways from AppianAPAC 2020 – and why they matter

AppianAPAC 2020, the flagship event for Appian partners and customers in the region, was held virtually this year. With Covid-19 looming large over the event, rapid and sometimes unforeseen change was a constant theme. Organisations need to focus on agility, innovation and efficiency more than ever, with increased strategic focus.
December 7th, 2020

4 key digital transformation trends for 2021

We explore the 4 key digital transformation trends we predict for 2021, from intelligent automation to low code.
November 25th, 2020

6 tips for choosing technology that will future-proof your business

Intelligent automation is helping to create a modern workplace where bots, artificial intelligence, IoT, data analytics and humans work together. Here are 6 tips to spot the right IA technologies:
November 13th, 2020

Frankenstein or Butterfly? Adapting to a New World

Intelligent automation is helping to create a modern workplace where bots, artificial intelligence, IoT, data analytics and humans work together. Here are 6 tips to spot the right IA technologies:
October 30th, 2020

The Roadmap to Enablement: AppianAPAC 2020

The pace at which new business technologies are coming to market coupled with the post-COVID expectations of speed to digitise and automate workflows is putting increasing pressure on digital teams to deliver more, faster with the same budgets.
August 20th, 2020

7 Uses of Recruiting Automation that can Optimise Your Hiring Process

Automation in the recruitment industry aims to reduce and remove time-consuming, repetitive tasks so that more time can be spent on high-value activities, such as client relationships and winning new business.
July 23rd, 2020

Procensol appoints ex-CIO and founder Jacob Formann in advisory capacity; continues growth strategy in Australia

July 1st, 2020

Three steps to a pain-free low code implementation

Low code platforms offer tremendous benefits but can still pose challenges for the underprepared. Following these foundational steps will ensure a pain-free implementation.
June 24th, 2020

Procensol’s plans for Western Australia: Interview with Aman Sandhu

Aman Sandhu is a specialist in Intelligent Automation and process improvement and he, along with his young family, recently moved to Perth to lead Procensol’s expansion into Western Australia.
June 6th, 2020

Digital Transformation Conference 2020: Adapting to Change

On the 3-4th of June we attended the Online Digital Transformation Conference, a virtual event for digital and business leaders to discuss new technology and digital transformation initiatives – particularly in light of Covid-19.
May 16th, 2020

Reimagine the future: What we learned at Appian World 2020

The business world that we have left will not be the same one that we go back to.
April 20th, 2020

How can you leverage technology in a crisis?

Covid-19 has posed unprecedented challenges to businesses all over the world, forcing many to pivot to online and remote working faster than they may have planned.
March 13th, 2020

Managing the Commercial Risk of Covid-19

There is widespread fear and panic on a scale not seen before. Against this backdrop, governments struggle to create a measured response to reduce the spread of the virus and the panic it generates.
February 24th, 2020

How RPA can benefit the public sector

Like corporate entities, organisations in the public sector can reap significant rewards from the adoption of robotic process automation. So why is it still being underutilised?
February 21st, 2020

Reasons to consider low code

Low code tools can simplify application development, facilitate innovation and speed up the digital transformation process for businesses in all industries.
February 14th, 2020

Is the citizen development movement a help or a hindrance?

The citizen developer movement is gaining momentum but in my experience it has yet to live up to its potential. I've put some thoughts together on this here - what's your opinion on this growing movement? Help or hindrance?
February 12th, 2020

What makes low code different to traditional app development?

Low code is seen by many as the next evolution of app development. Learn more about its differences with traditional coding methods here.
February 7th, 2020

Why SMEs are undervaluing low code

Low code development is becoming increasingly popular, but global adoption shows it is significantly undervalued. Can your business benefit from adopting a low code platform?
February 6th, 2020

Here’s why your RPA projects keep failing (and what to do about it)

According to recent stats, between 30 to 50 percent of business-wide RPA deployments fail - find out how you can mitigate the risk and reap the benefits of full-scale automation.
January 24th, 2020

To get the most from low code, quantify the benefit

Low code platforms are a fantastic tool for any business but the real ROI comes from quantifying the benefit from the very beginning. Take a look at the key metrics you should be monitoring during delivery and beyond
January 22nd, 2020

How I approach digital transformation for clients

After many years of working with clients in various industries, I’ve boiled down my top-level digital transformation planning to this simple two-step process.
January 18th, 2020

2020 trends to look out for

The new decade promises to be a time of transformation. The way we work and how we operate is set to change significantly.
January 17th, 2020

How to keep your employees on-side when adopting RPA

When done correctly, RPA and employee happiness go hand in hand. Use these tips to ensure a positive reaction from your staff:
January 14th, 2020

How to identify RPA use cases for your business

Finding the opportunities that are ripe for automation is crucial to getting RPA right the first time. Here is a simple criteria you can use to discover potential use cases quickly.
January 10th, 2020

Why Low Code is Essential for Regulation-Heavy Industries

Highly regulated industries can reap incredible benefits from low code development, both minimising risk and directly addressing compliance issues.