An interview with Mervin Chiang by APAC CIO Outlook magazine

Assisting Government Digital Transformation

    • In April 2019, Procensol was featured in the APAC CIO Outlook Top 20 Government and Public Sector Tech Solution Providers of 2019.

      CIO Outlook Cover April 2019

      This is the second time Procensol has been recognised by APAC CIO Outlook.  Whilst Government uptake of new technology and digital transformation may be seen by many around the world as sluggish, there are several examples in this year’s Top 20 of where Government is leading the way with sophisticated digital solutions to enhance customer experience and improve efficiency.  Interviews with CIOs from KiwiRail, Victoria Police, NT Government, Glen Eira City Council and Auckland Council provide some insightful case studies at all levels of Australian and New Zealand government that are embracing digital transformation and addressing not just the system needs, but the process, culture, strategy and change components.

      At Procensol we’ve delivered several successful government digital transformations.  In fact, we’re becoming known as the go-to guys for Appian implementations within the Government and Commercial sector.  (Including recent projects with Queensland Government Department of Environment and Science, Queensland Treasury and the National Injury Insurance Scheme Queensland plus CCC, QUT, SunSuper and more.) We’re also seeing more interest in Robotics Process Automation, AI and overall advice on the best approach for Planning your Digital Workforce…something that requires more than just new technical kit.

      You can read the full interview online APAC CIO Outlook: Assisting Government Agencies in Digital Transformation, by Mervin Chiang.

      If you’d like to learn more about Procensol’s government experience or our expertise with Appian, RPA or Digital Workforce Planning you can click on the related articles below.

      Planning for a digital workforce

      Robotic Process Automation

      Government Innovation and Transformation

      Procensol wins Appian International Partner Award

  • About the Author


    Procensol is recognised by major enterprise clients worldwide as a leader in building process-centric solutions for Business Process Management, Digital Transformation and Innovation.

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