The legal sector is often a conservative one from an IT standpoint. Tried and true legal practices tend to hold the dominant place in the industry, and it is common for new technologies to be met with scepticism.

However, some advanced technological ideas and solutions can help organisations in the legal sector. Business process management is one such system.

Regulation to adapt

Organisations that are proactive about using BPM can gain a strategic edge over the competition.


We know how to deliver for legal

Understanding the role of technology in law

Law firms may be conservative about technology, but there are some instances in which organisations should look past these attitudes and consider the role IT solutions can play in their operations. BPM software and similar solutions can play a prominent role in improving operations and are not just top-down systems that offer minimal gains.

At the heart of discussions should be the role of technology and strategic thinking in law firms to re-engineer how things are done and, in particular, how operations can be made quick and trackable, predictable and efficient.

Implementing BPM in law firms

BPM goes back, in some ways, to the mid-1980s. While BPM was not a solution at the time, it was a point when more organisations began using analytics and other data to better understand their functions and improve operations. This escalated into lean and agile processes, which accelerated the move toward implementing BPM solutions.

Significant progress has been in the BPM sector during recent years, with many sectors embracing the technology and a foundation is set to use solutions in a diverse range of sectors.

Benefits of BPM in the legal sector

Law firms face a sometimes overwhelming set of operations that have to be completed to handle cases and general operations effectively.

As cloud and mobile technologies become more prominent, there is a growing need for integration in the underlying IT infrastructure that supports operations. This is particularly important for law firms, as efficient operations are essential to supporting cases and maintaining revenues.




“Appian is allowing us not only to improve on what we have done before but to reimagine what our industry will look like 20 to 30 years from now.”

Linda Minnis, Chief Executive, Charities Trust

“Procensol took the time to understand our business and the industry we operate in. The results have been fantastic.”

Stuart Draper, COO, GLAS

“Procensol got to work quickly to understand the Punch business processes/ways of working to ensure they fully understood what we needed and, as importantly, why.  ”

Chris Mountjoy, Head of Business Support, Punch

What We Do

We specialise in support for Highly Regulated Industries, the Public Sector and Manufacturing as well as a wealth of other complex and results driven enterprises.

Digital Transformation & Business Change
Enterprise Low Code Application Development
Intelligent Automation
Managed Services
Service Delivery

Send us a Message

Get started with us