Public Sector

Government organisations today have an extraordinary opportunity to reinvent their approach in how they meet the fast-evolving needs and expectations of their customers in the digital era. 


Leave your legacy

Rethink the experience of government service delivery.


We know how to deliver for the public sector

More than ever, governments are embracing digital transformation to deliver streamlined processes and the customer service the public has come to expect. Being hampered by out-of-date practices and systems is no longer an excuse.

Resilience and preparedness are the order of the day, to deliver value for taxpayers’ money and be ready for whatever may be thrown at your organisation next.

Procensol helps government agencies streamline, automate and harmonise, delivering results in a time that will surprise you. We offer a framework approach to government operations, enabling and embedding the culture of agility, innovation and change while rapidly delivering modern solutions.

Video Interview

World first Financial Provisioning Scheme and it’s $11b of liability exposure

Peter Fox, Manager of Operations, Queensland Treasury, and Dan Cooke, MD of Procensol Australia, discuss the Queensland Government’s innovative Financial Provisioning Scheme.

December 4th, 2022

Intelligent automation: supporting short and long-term public sector strategy

Quick gains also delivery long term benefits
December 4th, 2022

How can governments deliver customer experience like Amazon or Apple?

Driven by the ‘digital natives’, the public have grown to expect an online, easy experience. How can government agencies keep up?
December 4th, 2022

Digital transformation for government agencies: so far so good, but a long way to go

Why "being" digital is critical for success
December 4th, 2022

Planning for the aftermath of a global disruption

Why is Intelligent Automation now a must have for government departments?

Whitepaper: Modernising government technology with a low-code platform

A proven strategy for successful government IT modernisation and digital transformation is introducing technologies to build new applications that execute on top of legacy mission and ERP systems. Enterprise low-code platforms do just that, enabling agencies to leverage current IT investments and extend their legacy systems’ capabilities. The key: don’t replace complexity with more complexity.


Case Study: Advanced processing and case management for complex government claims

Read how one agency determined that they needed a sophisticated case management system with specialised functionality to serve a variety of teams, stakeholders, providers and clients.

Case Study: Digital transformation for permits and licensing

An award winning transformation that continues to successfully and nimbly evolve to this day.

Case Study: Queensland Government Financial Assurance Information Registry

In what is believed to be a world first initiative, the Queensland Government introduced a Financial Provisioning Scheme for the rehabilitation of mines.

Digital Resource: Total cost of ownership

Gartner defines information technology total cost of ownership (TCO) as “a comprehensive assessment of information technology (IT) or other costs across enterprise boundaries over time. For IT, TCO includes hardware and software acquisition, management and support, communications, end-user expenses and the opportunity cost of downtime, training and other productivity losses.”


What We Do

We specialise in support for Highly Regulated Industries, the Public Sector and Manufacturing as well as a wealth of other complex and results driven enterprises.

Digital Transformation & Business Change
Enterprise Low Code Application Development
Intelligent Automation
Managed Services
Service Delivery

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