Procensol Pulse is for stretched organisations. Offering support services tailored to your business and technology needs within the constraints of an operational budget.
Evolve your business
Automation platforms need our attention to maintain them.
We understand your challenges
Having successfully implemented an Intelligent Automation (IA) or Robotic Process Automation (RPA) system, you now face the challenge of extracting ongoing value from the solution to meet the evolving needs of your business. As with most IT solutions, automation platforms need attention to maintain them, including security and other updates. And, as with all software, things can go wrong.
Every one of our clients has different support needs, depending on staff capabilities, the criticality of systems, and internal processes. We tailor the Pulse service offering to suit these individual requirements by enabling you to select from a suite of options. For example, one client may prefer to keep their own helpdesk and change management process, another might not want to use an agile development methodology, while another requires more testing automation.
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"I really appreciated the assistance, openness, flexibility and support you provided in getting this project live. I’ve worked with suppliers in the past and have never had such a productive partnership. So a BIG THANK YOU" Large European investment banking organisation
Support can be provided in timezones to suit the customer, up to 24/7
Tier Zero through to Tier Four support services available
Capability to maintain automated test suites and manage ‘bot farms’
Optional COE+AppCop and Data Refresh applications at your disposal
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